Privacy Policy
At DefineAroma.com, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information when you use DefineAroma.com:
a. Personal Identification Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (such as credit card details)
b. Non-Personal Identification Information
- IP address
- Browser type
- Device information
- Referral source
- Pages visited on the site
- Date and time of visits
- Cookies and other tracking technologies (explained below)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including delivering products and managing transactions.
- To improve customer service and respond to your inquiries or requests more effectively.
- To personalize your experience on our website and offer relevant product recommendations.
- To send you order updates, promotional emails, and special offers (you can opt-out at any time).
- To analyze and improve the performance of our website through website analytics and user behavior tracking.
- To prevent fraud and protect the security of our website.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, personalize content, and analyze website usage. You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our site.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function.
- Analytical Cookies: Help us understand how visitors interact with our site.
- Advertising Cookies: Used to provide targeted ads based on your interests.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers for the following reasons:
- Payment processors: To complete payment transactions securely.
- Shipping carriers: To deliver your orders.
- Marketing and advertising partners: To send promotional emails or advertisements.
- Legal authorities: If required by law, such as for compliance with a subpoena or legal process.
We ensure that any third-party service providers adhere to strict privacy and security standards.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information at any time.
- Request the deletion of your personal information (subject to legal obligations).
- Opt-out of receiving marketing communications by clicking the “unsubscribe” link in any email we send.
- Request information about how your personal data is processed.
To exercise any of these rights, please contact us at support@definearoma.com.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
DefineAroma.com does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible. If you believe we may have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We reserve the right to update or change our privacy policy at any time. If we make significant changes, we will notify you by posting the updated policy on our website. Please review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please don’t hesitate to contact us:
Email: support@definearoma.com
Thank you for choosing DefineAroma.com. We are committed to respecting and protecting your privacy.